Huge Sale!!! Use Code HAPPY30 To Get 30% Off Phone Case. Free Shipping All Order!

0
0
Bag (0) 0
Lang

    FAQ

    Frequently Asked Questions

    1. Where do you ship from?

    All our products are produced and shipped through Printify’s network of printing partners. Depending on the product and your location, your order may ship from the United States or the United Kingdom.

    2. How long does order processing take?

    We take 1–3 business days to process your order before it is sent for production and shipment. Once shipped, delivery times depend on your region:

    • United States: 3–7 business days
    • United Kingdom: 5–10 business days

    All timeframes are estimates and may vary during holidays or sales seasons.

    3. Do you offer international shipping?

    Currently, we only ship to customers in the United States and United Kingdom. We may expand to more regions in the future.

    4. How can I track my order?

    Once your order ships, you’ll receive a tracking link via email. You can use this link to monitor the progress of your shipment in real time.

    5. Can I change or cancel my order?

    Because our products are made-to-order, we can only accept changes or cancellations within 12 hours after placing your order. After production starts, modifications are no longer possible.

    6. What is your return and refund policy?

    We offer a 30-day return and 14-day refund policy. If your item arrives damaged or incorrect, please contact us with photos at support@idealifeinter.us within 30 days of delivery for assistance.

    7. What if my package is lost or delayed?

    If your package hasn’t arrived within the expected timeframe, please contact us at support@idealifeinter.us. We will investigate the issue with Printify and the carrier to find the best solution.

    8. Do you offer custom designs?

    Yes! Many of our products allow customization. If you’d like a personal design or want to modify an existing product, please reach out — our team will be happy to help create something unique for you.

    9. What payment methods do you accept?

    We accept secure payments through PayPal and Stripe, allowing you to pay with major credit/debit cards safely.

    10. How can I contact you?

    You can reach us anytime via email at support@idealifeinter.us. Our support team typically responds within 24–48 business hours.

    Yahaya and Partner LLC

    1209 Mountain Road PL NE, STE N, Albuquerque, NM 87110, USA

    Email: support@idealifeinter.us

    TOP

    WHAT ARE YOU LOOKING FOR?

    MY BAG (0)
    Your shopping bag is empty.
    MY WISHLIST
    VIEW WISHLIST
    Your wishlist is empty.

    Wishlist

    REMOVE ALL

    Wishlist

    No products were added to the Wishlist

    Compare

    REMOVE ALL

    Compare

    No products were added to the compare

    Thanks for subscribing!

    Continue shopping
    • Check the checkbox before submitting the form

    Last Updated: October 2025

    Thank you for shopping at Idealifeinter, operated by At Yahaya and Partner LLC (1209 Mountain Road PL NE, STE N, Albuquerque, NM 87110, USA). We value your satisfaction and stand behind the quality of our print-on-demand products. This policy explains the terms for returns, replacements, and refunds for purchases made on idealifeinter.us.

    1. Eligibility for Returns

    All of our products are made-to-order through our fulfillment partner Printify. Because each item is custom printed, we do not accept returns for reasons such as wrong size, color preference, or buyer’s remorse.

    However, we gladly offer replacements or refunds in the following cases:

    • Item arrives damaged, misprinted, or defective
    • Item lost in transit
    • Incorrect item received due to fulfillment error

    If your case falls under these conditions, please contact us within 30 days of receiving your order.

    2. Return & Refund Timeframe

    • Return Window: 30 days from the date you received your item
    • Refund Process: Once approved, refunds are issued within 14 business days to your original payment method (PayPal or Stripe)

    We will notify you by email once your refund has been processed.

    3. How to Request a Refund or Replacement

    To initiate a return or refund request, please email us at support@idealifeinter.us and include:

    • Order number
    • Proof of purchase
    • Photo(s) showing the issue (damaged, defective, or incorrect item)

    Our team will review your claim and contact you within 2–3 business days.

    4. Non-Returnable Items

    Because our products are made-to-order, we cannot accept returns or exchanges for:

    • Change of mind or incorrect size selection
    • Items not returned within the 30-day period
    • Items that have been worn, washed, or damaged by the customer

    5. Order Cancellations

    Once an order has entered production (typically within a few hours after purchase), it cannot be canceled. If you wish to cancel an order, please contact us immediately after placing it. We will do our best to stop production if possible.

    6. Late or Missing Refunds

    If you haven’t received your refund after 14 business days:

    • Check your bank or PayPal account again
    • Contact your credit card company — it may take time before the refund is officially posted
    • If you’ve done all of this and still have not received your refund, please contact us at support@idealifeinter.us

    7. Contact Information

    For any questions regarding returns or refunds, please reach out to our customer service team:

    Drop Us A Line

    We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

    Thanks for contacting us. We'll get back to you as soon as possible.

    Continue shopping

    This is a standard cookie notice which you can easily adapt or disable as you like in the admin. We use cookies to ensure that we give you the best experience on our website.

    PRIVACY POLICY
    ACCEPT